SHIPPING & RETURNS

SHIPPING POLICY

Shipping charges are calculated based on the total weight of all items in your order.
Every effort is made to process all orders within 24 hours after receiving an order.
We do not process or ship orders on weekends and/or holidays.
Shipping charges are non-refundable.
Please note that we do not process or ship orders on weekends and/or holidays.

RETURN POLICY

Please note that this return policy is strictly applicable to online purchase made on our website
http://pasdemer.com. If you purchased any Pas de Mer items from a different outlet than http://pasdemer.com,
the return, exchange and refund policy may vary.
We accept returns 15 days after delivery. Returned products should not have been worn, washed or used.
We can only replace the item only if it’s damaged, for the same product in the same size and price, subject to stock availability.
Do not discard any packaging or invoices until you are completely satisfied with the products shipped.
Items returned without the original packaging may be refused.
Shipping costs are not refundable except for defective items or items sent in error.
Returns will not accepted without our prior approval.
Please contact us directly by emailing at info@pasdemer.com.
We will send you instructions on where and how to return your purchase for a refund.
We highly recommend that returns should be shipped insured, as www.pasdemer.com assumes no liability for lost
or damaged return shipments.
Please save your tracking numbers, as they can prove invaluable if your return is lost in transit to us.

CUSTOM CHARGES

If you are ordering goods for delivery outside the European Union,
please note that our goods may be subject to import duties and taxes.
Any charges in relation with customer clearance must be borne by the customer.
PdM cannot responsible for customs clearance.
If you decide to refuse any shipments from pasdemer.com, you are responsible for the original shipping charges to you,
any duties, taxes and/or customs changes that are incurred on the package
(on both the original and return shipments), and the cost of returning the package to pasdemer.com
This amount will be subtracted from your merchandise refund.
Your order may be subject to import duties and taxes, wich are levied once a shipment reaches your country.
You will be responsible for paying additional charges for customs clearance;
we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; please contact your local customs office for further information.