Our goal is for you to be 100% satisfied with your purchase from www.pasdemer.com. If for any reason you are not satisfied we would be happy to assist you. Please note: We do not accept returns for Pas de Mer product not purchased from www.pasdemer.com.
RETURNS
Item(s) purchased from www.pasdemer.com must be returned at the customers expense in new, unused condition with original tags still attached, with all the stickers that were included when you received it, within 14 days of receiving the shipment, in order to receive a refund. To return an item(s) for a refund just send it to the address below with a copy of the original invoice. A refund will be issued in the original form of payment. Please note that we can not refund the original shipping charge with the exception of faulty or incorrectly shipped items. Returns should be shipped via insured traceable mail in a secure package to the following address:
CRACKERS SNC
Via Istanbul, 4
07026 Olbia (SS)
Italy
EXCHANGES
We can change product only in this cases: with the same product with different size/color (if available); with another product with the same price (if available); with another product/s with higher price (if available and after receiving the payment of the difference on our PayPal account (info@pasdemer.com). We will delivery the new item only when we’ll receive the one that is want to change. This must be returned at the customers expense in new, unused condition with original tags still attached
SALE ITEMS
Any item(s) purchased on sale or at a discount are final and cannot be returned for a refund or changed with others. If we receive a returned sale or discounted item, we will either refuse the delivery or return it at the customers expense. No refund will be issued.